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Case Study

One Platform, Seven Entities, Three Continents: Unifying Operations on Business Central

Netsmartz implemented D365 Business Central for a global biosensor company, delivering a lean, standard cloud ERP across 7 legal entities with core finance, inventory, light manufacturing, and a clean cutover from a legacy tenant.

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Deliverables

BC Cloud Setup Across 7 Legal Entities with Intercompany Trading

Core Finance: GL, AP, AR, Bank Reconciliation, GST/BAS

Inventory with Lot/Expiry Tracking Across AU and EU 3PL Locations

Order-to-Cash and Purchase-to-Pay for AU/EU/US

Light Manufacturing: BOMs, Production Orders, COGS Roll-Up

Data Migration and Opening Balances from Legacy BC Tenant

Client Overview

The client is a global biosensor company and world leader in electrochemical cell technology, developing patented test strips for hand-held portable analysers used across human health, animal health, environmental, and agricultural industries. After acquiring the assets of a former ASX-listed company, the client inherited a Business Central environment that no longer matched its operations, prompting a full implementation on a new tenant.

Industry: Biotechnology / Life Sciences
Location: Australia, EU, US
Platform: D365 Business Central Cloud

Business Challenges

1

Inherited, Misfit ERP

Legacy BC from an acquisition didn't fit the client's processes or reporting needs

2

Multi-Entity Complexity

7 legal entities requiring intercompany trading within a single BC environment

3

Cross-Region Operations

Sales and purchasing across AU, EU, and US with varying tax and invoicing requirements

4

GMP Traceability

Lot/expiry tracking, quarantine/release, and recall support to meet regulatory requirements

Our Approach

Discovery & Gap-Fit

Mapped processes against standard BC capabilities and defined a lean, no-custom MVP scope

Core Configuration

Configured 7 entities with core finance, lot-tracked inventory, sales/purchasing, and light manufacturing

Data Migration & UAT

Migrated master data and opening balances via standard BC templates, then ran full UAT

Training & Go-Live

Delivered hands-on training, role-based permissions, and a low-risk cutover to production

Tech Stack

Platform

D365 Business Central (Cloud/SaaS)
AU Localisation
Standard Financial Reporting

Modules

GL, AP, AR, Bank Reconciliation
GST/BAS
Inventory & Lot/Expiry Tracking
BOMs & Production Orders

Processes

Order-to-Cash (AU/EU/US)
Purchase-to-Pay with Approvals
Intercompany Trading
Data Migration via BC Templates

Outcomes

Successful

Go-live on new BC cloud

7

Legal entities configured

3 Regions

AU, EU & US live

Zero

Custom development

Client Testimonial

Business Central go-live has been a very important milestone for us. There have been a lot of moving parts, including master data, process questions, user training, cutover activities and many last-minute clarifications, and the team's patience and responsiveness have made a real difference. We know there has been a lot of work happening behind the scenes and we appreciate everyone's hard work, patience and commitment in supporting us through this transition.

Finance Manager, Client Organisation

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