Microsoft Solutions Partner for AI Business Solutions

Microsoft AI Business Solutions, implemented to pay back.

Dynamics 365 ERP and CRM, Power Platform and Copilot, delivered by a Microsoft Solutions Partner that also builds its own products on the platform. One team from first workshop to year five.

AI Business Solutions

Dynamics 365, Power Platform, Copilot

Still on GP, NAV or AX?

Microsoft’s 30% cloud migration offer ends 31 Dec 2027

Copilot and AI agents

Working inside Dynamics 365, with limits you set

Get a Dynamics 365 roadmap for your business

A specialist will reply within one business day.

27+

years in business, since 1999

10+

global locations across 4 continents

2,000+

projects delivered

1,500+

technologists worldwide

Client outcomes

One platform for businesses that outgrew their systems

AllNorth AmericaMiddle EastAustralia

North America · Smart buildings

A leading fire, security and smart-building integrator

700+

users moving to one cloud ERP

Fire, security and smart building technology company with 70+ US locations and a string of acquisitions on an ageing on-premises system. We’re moving them to Business Central in the cloud, running ProjectPro, so every acquired company works from one platform for projects, job costs, change orders, AIA billing and certified payroll.

Business CentralProjectProCloud migration
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Middle East · Retail

A leading multi-brand retail group

5

retail brands live across 6 GCC countries

Five international retail brands on Dynamics 365 Finance, Supply Chain and Commerce, with ZATCA and VAT integration built in.

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North America · Environmental Services

A leading environmental remediation firm

3 → 1

ERPs, across five entities

QuickBooks, Sage and Foundation replaced by Business Central and ProjectPro, with a repeatable setup for every future acquisition.

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Australia · Water Treatment

A leading water treatment company

4

regions on one cloud platform

The desalination specialist moved from Business Central on-premises to the cloud in phases, with custom extensions rebuilt for cloud and Copilot switched on.

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Australia · Distribution

Leading fiberglass distributor

NAV → BC

Moved from Dynamics NAV 2018 to Business Central, unifying multi-company accounts and cutting manual reconciliations at month-end.

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Australia · Facilities Services

Facilities services leader

30%

gain in sales efficiency

Dynamics 365 Sales and Power Automate replaced spreadsheets and email approvals, with deal data flowing straight into Business Central.

Explore Success Stories

The Microsoft Business Applications Suite

Every Dynamics 365 app, Power Platform and Copilot, connected on one data platform

Microsoft Business Applications suite around Copilot and AI agents

Dynamics 365 ERP

Business Central runs finance, operations and projects for small and midsize companies in one app. Finance, Supply Chain Management and Commerce handle multi-country groups, manufacturing and retail. Project Operations and Human Resources connect people and project work to the ledger.

Dynamics 365 CRM

Sales, Customer Service, Field Service, Contact Center and Customer Insights give sales, service and marketing one view of the customer, linked to orders and invoices.

Power Platform and Copilot

Power Apps, Power Automate, Power BI and Power Pages fill the gaps between apps. Copilot and agents built in Copilot Studio work across all of it, using the same data and permissions as your people.

How we help, across every app

Implementation

Fixed-scope phases, finance live first.

Migration

From GP, NAV, SL, AX, QuickBooks or Salesforce.

Upgrade

On-premises to cloud, old versions to current.

Customization

Extensions built to survive release waves.

Integration

E-commerce, payroll, tax and industry systems.

Copilot and AI agents

Role by role, with written limits.

Support, 24/7

Managed services and dedicated teams.

Licensing (CSP)

One partner for licenses and delivery. →

Why the platform is a safe bet

55,000+

customers run Business Central (Microsoft, April 2026)

16 years

a Leader in the Gartner Magic Quadrant for CRM Sales Platforms, 2026

3 reports

Leader in 2025 Gartner Magic Quadrants for Cloud ERP

7 years

a Leader for Enterprise Low-Code Application Platforms, 2025

Not sure which Dynamics 365 app fits? We’ll map it to your size, entities and industry.

Find My Fit

Migration

The support clock on GP, NAV, SL and AX is already running

A well-run migration takes months, not weeks, and the cheapest window closes first. Plan now and you choose the timing. Wait and the deadline chooses it for you.

10 Jan 2023

Dynamics AX 2012 R3

Extended support ended. No security updates.

31 Dec 2027

Bridge to the Cloud 3 closes

Microsoft’s 30% off Business Central online for eligible on-premises customers ends.

12 Jan 2028

Dynamics NAV 2018

Extended support ends.

11 Jul 2028

Dynamics SL 2018

Extended support ends.

31 Dec 2029

Dynamics GP

Product support and updates end. Security patches stop 30 Apr 2031.

Where you move

Dynamics GP, NAV, SL→ Business Central
Dynamics AX→ Finance + Supply Chain
Business Central on-premises→ Business Central online
Dynamics CRM on-premises→ Dynamics 365 CRM
QuickBooks, Sage, Salesforce→ Dynamics 365

How we migrate

Check funding and pricing first. Bridge to the Cloud 3 eligibility and Microsoft investment programs, before budget is set.

Rebuild what matters. Old customizations become cloud-ready extensions or standard features.

Move clean data in phases. Master, open and historical data, entity by entity, around your close calendar.

Stabilize, then add AI. Hypercare after go-live, then Copilot where it saves time.

Find out if you qualify for 30% off Business Central online.

Check My Migration Eligibility

Sources: Microsoft Dynamics 365 blog (GP end of support, Sep 2024); Microsoft Learn lifecycle pages for NAV 2018, SL 2018 and AX 2012 R3; Microsoft Bridge to the Cloud 3 terms.

Any partner can install Dynamics 365. Here’s what changes the result.

We build on it ourselves

ProjectPro runs on Business Central and ProjectPro Field on Power Platform. We know what an upgrade really takes.

We help fund the move

Microsoft programs and pricing checked for you, and applied for with Microsoft.

Local leads, global delivery

Senior consultants in North America, the Middle East and Australia, with delivery centers behind them.

We stay after go-live

24/7 support, release-wave testing, dedicated teams, and rescue for rollouts that stalled elsewhere.

In their words

What clients say after go-live

“

The migration from Microsoft Dynamics 365 Business Central On-Premises to Business Central Cloud was executed smoothly with minimal disruption to our operations. Their structured approach and prompt support during the go-live phase helped us quickly stabilize the system.

Applications & Data Specialist

A leading water treatment company, Australia

“We have partnered with Netsmartz for our HRMS implementation, and their performance has been consistently exceptional throughout the engagement. As our organization evolved, we recognized the need for a unified, cloud-based platform to effectively streamline and enhance our HRMS capabilities. Netsmartz leveraging the power of Dynamics 365 Business Central, delivered a solution that aligned seamlessly with our long-term strategic objectives.”

— IT Manager, A Leading Trading & Distribution Company, UAE

“Netsmartz provided the implementation of ProjectPro for our company, with a future plan to integrate it with Microsoft Dynamics 365 Business Central. Their knowledge of the application, combined with the patience and support they provided during the training sessions, was exceptional. The team made the implementation and learning process much easier for us, and I would highly recommend Netsmartz to any organization considering a new software rollout.”

— CFO, Leading General Contractor, USA

Frequently Asked Questions

What are Microsoft AI Business Solutions?

Microsoft’s name for its business applications: Dynamics 365 ERP and CRM, Power Platform and Copilot, working on shared data with AI built in. Netsmartz is a Microsoft Solutions Partner for AI Business Solutions.

Business Central or Dynamics 365 Finance and Supply Chain Management?

Business Central usually fits small and midsize companies that want one app for the whole business. Finance and Supply Chain Management fits larger, multi-country, manufacturing or retail groups. We recommend after discovery, not before.

When does Dynamics GP support end?

Microsoft ends product support and updates for Dynamics GP on 31 December 2029, with security patches until 30 April 2031. Microsoft’s Bridge to the Cloud 3 offer on Business Central online runs until 31 December 2027.

Does Copilot work inside Dynamics 365?

Yes, Copilot and AI agents work inside Dynamics 365 using the same data, roles and permissions as your users. We configure them role by role and set a person to approve the actions that matter.

Can you handle local tax and e-invoicing rules?

Yes, regional requirements are planned in from the start. For a leading GCC retail group we delivered ZATCA integration for Saudi Arabia and VAT integration across the GCC.

Know the scope, timeline and funding before you commit.

One working session with a Dynamics 365 specialist in your region.