Growth of global big-box retailers continues to squeeze the business outlook for small and mid-sized companies. To survive, these retailers must find innovative ways to compete that are not based solely on price.
Retailers must be willing to adopt new approaches and management technologies to succeed. They must find ways to optimize inventory management while keeping products, especially high-demand products, in stock. Finding and keeping customers is also vital.
Microsoft Dynamics delivers a compelling suite of technologies to help retailers manage every aspect of their operations, from point-of-sale (POS) solutions to back-end inventory management and financials. These affordable, integrated applications enhance traditional enterprise resource planning (ERP) solutions and can be deployed quickly
Benefits of Microsoft Dynamics Solutions for Retail !!!
Unified commerce – Give customers a seamless shopping experience
Increase your revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across channels.
- Personalize customer experiences throughout stores, web, mobile, and call centers
- Provide convenient, flexible ways to shop, such as in-store pickup or home delivery
- Offer cross-channel incentives, such as loyalty programs, gift cards, and promotions
Empower stores to succeed.
Customizable POS screens can help you to check prices and availability, locate stock quickly, and improve customer interactions. Gain access to complete customer information, and process returns, backorders, and layaways to meet purchasing needs. Powerful transaction systems accept multiple forms of payment-from cash to government stamps-helping to eliminate the need for payment terminals
Effective merchandising – Offer the right products in the right channels at the right prices
Improve your ROI and product demand by accessing a robust set of capabilities that help centrally manage your merchandising—including product information, categories, assortment, and pricing.
- Simplify sales and promotional efforts by centrally managing your products and promotions
- Attract more customers by managing your assortments by channel and personalized offers
- Drive revenue by creating and targeting catalogs across channels, customers, and seasons
Automate purchase orders and payables and set up blanket purchase orders (POs) to generate releases at predetermined intervals. Track items through the entire stocking and inventory process and implement automatic price adjustments. Business-to-business (B2B) e-commerce functionality secures online transactions for customers, while accounting, distribution, purchasing, and payroll systems integrate information for you.
Take advantage of flexible, powerful reporting.
Accurate reporting tools help your organization make better decisions, improve efficiencies, manage inventory, and increase sales. Simplify end-of-day reporting, view and print journals by batch or receipt number, and run reports by SKU, store, or region. Access detailed audit reports or create custom reports with third-party software solutions, and upload the data with ease. Use online analytical processing (OLAP) tools to perform advanced data analysis.