Application Support Services
Application Operations and Application Maintenance is a crucial part of any organization’s IT infrastructure. The right technology, backed by the knowledge and expertise of the industry specialists, is instrumental to ensure uninterrupted, state-of-the-art IT setup. With increasing globalization and competition, organizations must adopt technologies that enable efficiency, cost rationalization and foster growth.
Netsmartz’s application support is a well-established practice that delivers application services to multiple customers across the world. Over the years of experience, our teams have achieved excellence in supporting different applications and environments. Our Application Operation teams are adept in providing support for Windows Application, OeBS, WebLogic, SOA, SAS, Hyperion, JDE, SharePoint, OIM, OID, OAM, AS400 and custom-built applications, to name a few.
We have a proven methodology for the maintenance of complex applications, platforms and solutions – both third-party and those developed by us. Netsmartz’s Application Maintenance Services (AMS) processes are tailor-made for maintenance and are not an afterthought of development. We begin with corrective maintenance, evolving to adaptive, preventive, and perfective maintenance.
Application Assessment Services
- Application optimization assessment
- Technology adoption and transformation
- Cloud readiness assessment
- Performance and health analysis
- Tools assessment
Application Transition Services
- Legacy to modernization
- Automation and Standardization
- Performance optimization
- Tools mapping
- Business transaction based monitoring setup
24×7 maintenance and support backed by our NOC
- I/P/C/R management
- Performance and health checks
- Service and vendor management
- Database space management