Working with a Cloud Employee

General
No, we are not like any Freelancer site. You hire our full-time employees that work from any of our 8 global locations. Aside from saving costs, our established infrastructure, recruitment, and supervision provide you with reliable and professional service compared to working with offshore freelancers that often carry multiple risks.
We encourage clients to visit our offices to meet and spend time working with their Cloud Employee team. We’ve made sure that our offices are well-equipped and always welcoming to our clients.
Services
  • Cloud employee model
  • Cloud team model
For our Cloud Employee model, you tell us the skill-set and level of experience you require from the developers and we find the right match. You hold the final interviews and technical trial. The cloud employee works from our supervised offices exclusively for you, working the same office hours as your company. You can save costs of up to 50%, compared to hiring locally.

Our team model works in the same way having a team leader. They are stationed together in a dedicated area in our offices where we like to add your company branding to the walls and provide the team with branded T-Shirts. This enables a client to have their own offshore office in any of our world class global locations without cost of management and set up.
  • We provide your employee with all the office space and tools required to work for you. This includes:
    • Hardware, software, deskspace, internet connection, back-up power generator, a technical manager to reach out if he needs any help. We encourage you to see this page https://www.netsmartz.com/life-at-netsmartz/)
  • We shortlist and technically screen the cloud employee matching your requirement
  • You set out your rules and regulations for us and your employee, and we supervise and handle any non-work related issues.

    Simple 4 step process:

  • Let us know your requirements
  • Interview of developers
  • Select and hire the best
  • Define your terms and get started

Yes Absolutely, share with us and we will provide a solution.

No, we take care of all of the non-work related issues such as local licensing, permits, and taxes. We handle all human resource management of your Cloud Employee where we are there to implement both incentives and discipline at your request.

A dedicated Cloud Employees works directly underneath the client. Each employee you hire works exclusively for you on no other projects. The Cloud Employee is part of your team just as if they were sat next to you in your office. Our biometric ‘clock in’ system reports ensure your staff member is at their desk working with you each day.

Many clients start with one employee and then form a team. A team typically consists of a technical lead to manage the other staff. You communicate with your technical lead and if needed with other members as well.

Skill Sets
We can provide you employees with a range of computer programming languages. We have an enormous employee pool in technologies such as PHP, .NET, Ruby on Rails, Python, iOS, Android, PWA, Dynamics CRM & ERP, Anjular JS, Node JS. Apart from technical resources we also provide support resources to handle your sales and marketing efforts as well as product L1 support and maintenance.
We currently have over 1000+ Employees working from our 8 global locations (US, Canada, Singapore, Norway, India) .We work with businesses of all sizes including SMEs, and Blue Chip companies.
Absolutely. All of our staff hold university degrees and typically take English modules to further their language skills.
Not at all. You will find all our Employees proficient in English. They represent your business and will never mention Netsmartz, we will fully white label you.
Hiring
Netsmartz will employ them but the developer of your choice will be your dedicated employee housed in our supervised offices. Your contract will be directly with Netsmartz LLC, a US Based company.
Yes, this is not a problem. We have VNC Viewer and TeamViewer readily available. We encourage you to provide code tests to our team and see them do it live.
Yes, we provide free technical trials for 1 week.
We typically supply full-time Employees working 160 hours per month. However, we can also provide part-time staff depending on the skill-set required.
Contact one of our BYT VP to discuss your job role specifications. Our team will then implement the recruitment process. This normally takes 1 to 2 weeks but depending on the skill-set you require we can have this accomplished in as early as 2 to 3 days.
Yes. Think of us as your very own office. We will guarantee you have a dedicated area for your team in our advanced offices.
We require the following in advance:
  • Signed contract with our USA company
  • 160 hours paid in advance
As soon as all the paperwork is completed, they can start straight away.
Termination of my Cloud Employee
After the first three (3) months we require 30 days notice period for you to terminate your Employee contract. Replacements are available at any time should you become dissatisfied with your team member and the situation cannot be improved.
Infrastructure
Yes, we have over 500,000 sq feet of space in our 8 global. We can scale up or down according to your requirements. We ensure your entire team works in the same office together for communication purposes.
Very quickly. It mostly depends on the skill-set of the staff you wish to hire and their availability. Talk with an Account Manager to further understand time scales.
We provide all the latest hardware and software.

    Hardware includes:

  • Powerful PCs and laptops (including MAC’s)
  • Dual Screen systems
  • TFT monitors
  • Fax machine, scanners, and printers
  • Skype webcams
  • Headphones

Software includes:

  • Common office software
  • License free Windows OS
  • Mac OS

Note: If you want a specific hardware and software configuration of your employee machine, then that can also be provided.

Like all offshore hiring, our services are prepaid at the beginning of each month. This is because we have to pay your Developer’s salary and benefits.

We make sure that you are satisfied with your Employee.
Billing Schedule
Netsmartz expects payment receipt the start of each month. If an employee starts working on the 10th of April we would expect payment to be made prior to the 10th of each month.
Clients can set up standing orders or pay via bank transfer. We also accept payments via Visa, Mastercard, and Paypal.
Prices range from US$15 to US$35 per hour depending on the skill-set and experience of the developer. Our margins are fixed and inclusive of Recruitment, On-site Account Manager, Facilities, Office-Space, HR, Payroll etc.
Working with a Cloud Employee

    We provide the following tools to your employee so you can easily communicate:

  • Skype for business
  • Local US number of your state
  • Jira PM Tool for tasking and daily updates
Yes, we offer all new clients a free technical trial with their Employee. We handle all recruitment and testing. However, this is a chance for you to also do some pre-hiring tests.
We monitor your employee’s attendance, ensure they are working professionally, in accordance with any of your instructions such as blocked websites etc. and are supplied with hardware, software and fast internet connections to work efficiently remotely. We do not, however, monitor their daily work output and progress. The employee’s work is monitored and supervised by you, the client.

Our model cuts out the agency middleman allowing you to manage your staff directly ‘day to day’ as though they are in your offices. We are, however, on site to ensure your employee is working at par with your standards. We also provide him with technical support from senior’s within the organization as well as mentoring and counselling sessions from our experts.
We will continue to supply you with vetted developers of your choice until you are happy.
Yes, we are more than happy for employers to spend time in our offices. We are an extension of your own offices and this is a good chance for you to further get to know your employee or team. If you decide to visit any of our offices, you will be our guest from the time you land.
Yes, we allow that and we can discuss logistics for the trip on case by case basis.
We pride ourselves on being an extension of our clients’ offices and have teams of 2, 5, 10, 25, and up, so it all depends on your requirement and we can easily scale up and down.
Yes, we will show you past work of our Employees as part of our referencing process.
Your Employee can work exactly the same hours as your employees do in your own office. However, they can also work weekends and nights if that’s what you prefer.
Data Security
As a USA company, we are governed by USA laws regarding data protection. Our contract is very protective of you, the client. We are ISO/IEC 27001:2013 CERTIFIED for information Security and follow stringent process to control this. Our managers are ever present to monitor your employee, but in addition to this, there are other ways we can protect your data.
  • All your data can be stored in your servers in your office. Your Employee only has remote access to the data whilst at work, and does not have any of your data saved on our office PC’s unless you allow it.
  • Your data can be stored on Employee’s servers and so again the employee only has access to the data whilst at work and none of the data is accessible when they are out of the office.
  • USB ports, printers, CD-ROMs, and personal e-mail can be disabled from your employee’s PC so that nothing can be duplicated, sent on, or taken home.
  • Software such as SpectorSoft can be installed on your employee’s PC that monitors exactly what they do. So you can check the logs at any moment in time.
The number one priority of netsmartz is safeguarding a client’s data and valuable intellectual property and we offer protection methods of working with your Employee.

Thin-Client Solution. The client’s Employee can work in a virtual environment in which your employee’s PC and keyboard are connected directly to your systems. This ensures that all your valuable intellectual property gets stored directly on your server back home and not on the employee’s PC or desktop here.
  • You may request our IT staff to disable certain applications, software and personal webmails in your virtual employee’s PC or laptop. You may even request that your virtual employee be denied access to certain websites.
  • You may also request to disable all external drives and accessories on an employee’s system (such as pen drives, CDs and DVDs, etc).
  • Netsmartz - ISO 9001:2008 Certified Company
  • Netsmartz - ISO/IEC 27001 Certified Company
  • Netsmartz - Microsoft Partner Silver Enterprise Resource Planning
  • Netsmartz - iOS Certified Developers
  • Netsmartz - Amazon Web Services Consulting Partner
  • Netsmartz - Microsoft Partner Gold Enterprise Resource Planning
  • Netsmartz - Microsoft Cloud Solution Provider (CSP)
  • Netsmartz - CMMI Level 3

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Some of our Clients

*Partial list of Clients

Resources

See how Netsmartz’s team is working with the no. 1 provider of driving school software in North AmericaCase Study
Global leader in consumer electronics using Netsmartz Cloud Employee ModelCase Study
How Netsmartz’s dedicated team is helping a technology company in Denver add valueCase Study
Expert, dedicated multi-disciplinary cloud teams for your projects.Presentation
Why you should build a team with NetsmartzBrochure

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